Four steps, and most of them aren't yours to carry.
Your adjuster reaches out
Your claims adjuster sends us your family's details and what you need. There's no app to download and no forms for you to chase.
We find the right home
We look for a real furnished home near what matters — your work, your kids' school, and the life you're trying to keep steady.
You move in
The home is ready to live in: furnished, Wi-Fi on, utilities on, linens in the closet. Bring your bags and breathe.
We handle the billing
We invoice your carrier directly through your claim, so the paperwork stays off your plate while you focus on your family.
Somewhere to feel human again while you rebuild.
Room for everyone
A whole home with space for the whole family — bedrooms, a living room, and somewhere for the kids to spread out.
Pets are family too
Where the home allows it, your pets come with you. We try hard to place pet-friendly homes.
Close to your life
Near your kids' school and your work, so the routine you have left can keep going.
Your own kitchen
A real kitchen, your own space, and room to breathe while your house gets put back together.
Honest answers to what families ask us.
Who pays for it?
Your carrier, through your ALE (Additional Living Expense) coverage, up to your policy's limits. Confirm the specifics with your adjuster.
How long can we stay?
Generally as long as your claim covers — often right through the repairs to your home. Your adjuster sets the timeline with your carrier.
Can we bring our pets?
We try hard to place pet-friendly homes so your pets can stay with your family. Let your adjuster know about them up front.
Can we choose the area?
Yes — we place around your life, near your work, your kids' school, and the people you rely on.
This isn't coverage or legal advice — your policy and your adjuster determine what's covered.
Start with your adjuster.
Your adjuster arranges the placement — that's the fastest way to get your family into a home. If you've been displaced and aren't sure what to ask, have your adjuster reach us and we'll take it from there.
Have your adjuster contact us →