🛎️ Informi Stays
For claims & relocation professionals

Displaced policyholders, housed with dignity.

One submission. We source, vet, furnish, and move the family into a real home — then bill the claim directly and keep you posted the whole way. Temporary housing, handled end to end.

Place an insured → See how it works
Direct-billed to the claimReal furnished homesNationwideLive placement tracking
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The old wayHours on the phone with motels and corporate-housing brokers while a family waits in limbo — and invoices you can't reconcile.
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With Informi StaysSend us the claim once. We do the sourcing, vetting, furnishing, and move-in — and you watch it happen from a live status page.
How it works

From claim to keys in four steps.

You stay in one place — the intake form and the tracker. We handle everything in between.

Submit the placement

Insured's name, market, household size, dates, and the ALE authorization. Two minutes.

We source & vet

We match a real furnished home to the family's needs and confirm availability — no motels.

Family moves in

Move-in ready: furnished, Wi-Fi, utilities, linens. We coordinate keys and arrival.

You track & we bill

Follow status on a live page; receive one itemized invoice billed directly to the claim.

Why adjusters choose us

Everything ALE placement should be.

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One point of contact

A single concierge owns the placement start to finish. No broker roulette, no chasing three vendors for one family.

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Direct billing

We invoice the carrier directly with itemized, ALE-ready statements. Zero out-of-pocket for the policyholder.

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Live tracking

A real-time placement page shows exactly where the file stands — sourcing, confirmed, moved in — without an email chain.

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Real homes, not motels

Actual furnished houses and apartments give a displaced family room to recover with dignity while their home is rebuilt.

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Transparent nightly rates

Clear per-night pricing you can hold against ALE limits up front — no surprise line items after the stay.

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Nationwide reach

Owner-supplied homes plus a vetted network mean we place quickly across markets, from metros to small towns.

Billing that reconciles

One invoice. Straight to the claim.

Additional Living Expense (ALE) coverage pays for temporary housing when a home is uninhabitable. We're built for it.

"A family that just lost their home shouldn't spend week one in a motel. Give them a real place — and give the adjuster one number to call."

Have a family to place?

Send us the claim. We'll confirm a home and get them settled — and you'll have the tracking link the same day.

Place an insured →