From claim to keys in four steps.
You stay in one place — the intake form and the tracker. We handle everything in between.
Submit the placement
Insured's name, market, household size, dates, and the ALE authorization. Two minutes.
We source & vet
We match a real furnished home to the family's needs and confirm availability — no motels.
Family moves in
Move-in ready: furnished, Wi-Fi, utilities, linens. We coordinate keys and arrival.
You track & we bill
Follow status on a live page; receive one itemized invoice billed directly to the claim.
Everything ALE placement should be.
One point of contact
A single concierge owns the placement start to finish. No broker roulette, no chasing three vendors for one family.
Direct billing
We invoice the carrier directly with itemized, ALE-ready statements. Zero out-of-pocket for the policyholder.
Live tracking
A real-time placement page shows exactly where the file stands — sourcing, confirmed, moved in — without an email chain.
Real homes, not motels
Actual furnished houses and apartments give a displaced family room to recover with dignity while their home is rebuilt.
Transparent nightly rates
Clear per-night pricing you can hold against ALE limits up front — no surprise line items after the stay.
Nationwide reach
Owner-supplied homes plus a vetted network mean we place quickly across markets, from metros to small towns.
One invoice. Straight to the claim.
Additional Living Expense (ALE) coverage pays for temporary housing when a home is uninhabitable. We're built for it.
- Itemized nightly + fees, mapped to the claim number
- Billed directly to the carrier — nothing fronted by the family
- Rates set against the ALE limit before move-in
- Extensions and changes handled by the same concierge
You authorize it. We bill the carrier.
The claim number, carrier, and ALE limit come in with the request — that's the authorization on file.
A clear nightly rate, confirmed before move-in and sized to the ALE daily and total allowance.
One itemized statement per placement, mapped to the claim number. The family fronts nothing.
Standard net-30, with receipts and the signed lease attached for the file.
| Furnished home — 30 nights @ $180 | $5,400.00 |
| Cleaning (one-time) | $180.00 |
| Pet accommodation | $150.00 |
| Total due | $5,730.00 |
"A family that just lost their home shouldn't spend week one in a motel. Give them a real place — and give the adjuster one number to call."
Onboard us the way your desk expects.
Everything AP needs
- W-9 and business entity details
- Certificate of Insurance (general liability)
- Direct-deposit / remittance setup
- References available on request
Your insured's privacy
- Policyholder details used only to place the family
- Never listed publicly — the address is shared on confirmation
- Access limited to the coordinator on the file
- Documents kept with the claim, available to your desk
Have a family to place?
Send us the claim. A placement coordinator acknowledges within the hour and confirms a home — you'll have the tracking link the same day.
Place an insured →