Informi ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Informi mobile application and related services (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
Summary: We collect only what we need to provide the Service, we do not sell your personal data, and you can request deletion of your data at any time.
2. Google Calendar Data
Informi's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
When you connect your Google Calendar to Informi, we access the following data:
- Calendar events: We read your existing calendar events solely to display your availability when scheduling appointments with contacts. We do not read event titles, descriptions, or attendee details of personal events.
- Free/busy information: We query your free/busy status to prevent double-booking when clients or contacts schedule time with you.
- Event creation: We create calendar events on your behalf when you confirm an appointment booking within the app.
How We Use Google Calendar Data
- To show available time slots to you and your contacts when scheduling appointments
- To create calendar events when appointments are booked
- To send you reminders about upcoming appointments
What We Do NOT Do With Google Calendar Data
- We do not sell your Google Calendar data to third parties
- We do not use your Google Calendar data for advertising or marketing purposes
- We do not share your Google Calendar data with third parties except as necessary to provide the scheduling feature (e.g., SMS/email reminder services)
- We do not store the full content of your personal calendar events — only appointment records you create within Informi
- We do not use your Google Calendar data for any purpose not disclosed in this policy
Revoking Google Calendar Access
You can disconnect Google Calendar at any time from the app's Settings → Calendar → Disconnect Google Calendar. You can also revoke access directly from your Google Account permissions page. Revoking access will disable the scheduling features but will not affect other parts of the Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Create and manage your account
- Process transactions and send related information
- Send appointment reminders and notifications you request
- Respond to comments and questions and provide customer service
- Send administrative information, such as updates, security alerts, and support messages
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With vendors who assist in operating the Service (e.g., cloud hosting, SMS delivery, email services) under strict data processing agreements
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
- Legal requirements: When required by law, court order, or governmental authority
- Protection of rights: When necessary to protect the rights, property, or safety of Informi, our users, or others
- With your consent: In any other circumstance with your explicit consent
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Row-level security on our database ensuring users can only access their own data
- Regular security reviews and access controls
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Choices & Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a portable format
- Opt-out: Opt out of non-essential communications at any time
To exercise any of these rights, contact us at privacy@informi.app. We will respond within 30 days.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
CRM contact data and transaction records may be retained for up to 7 years to comply with real estate record-keeping regulations, unless you request earlier deletion.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at privacy@informi.app.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide notice through the app or by email. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.